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Couple's FAQ

Couple's Frequently Asked Questions

What does TheBigDay honeymoon gift registry provide?
TheBigDay honeymoon gift registry provides a service which allows you to register your entire honeymoon or destination wedding online. You also receive a free wedding website, announcement cards, a guest message board, wedding shower games and gift announcement cards! Through the honeymoon gift registry, your guests can give you portions of your honeymoon vacation or destination wedding as a wedding gift! Instead of a "place setting for the table" you could receive a "romantic honeymoon dinner" or help with an "upgrade to a honeymoon suite" as a wedding gift. There are no set up fees to use this honeymoon registry.
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Why should we use TheBigDay honeymoon registry?
Using TheBigDay honeymoon gift registry allows you to pre-plan what you want to do on your honeymoon or at your destination wedding. Using The Big Day honeymoon registry is so much more personal than asking your guests outright for cash! Guests will choose something special that they would like to give you as a wedding gift. Unlike getting envelopes with checks in them at the wedding and leaving the next day for your honeymoon trip, a honeymoon gift registry allows you to know ahead of time what you will have available for extras and upgrades on your honeymoon or destination wedding. You can register to get the word out early, and have gift money to come in to help with the initial costs of the honeymoon trip as many of our wedding couples do. If you decide to book your travel through TheBigDayTravel.com, your registry could be free! Talk to a travel professional for details.

TheBigDayTravel.com
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Is TheBigDay honeymoon registry or wedding website hard to set up?
Your honeymoon gift registry is so easy to set up and only takes about 15 minutes! From destinations all around the world. You can pick the items you want or add anything we don't have to your honeymoon registry with our "create your own wizard", certain specific registries will not include this feature. No cookie cutter wedding registry lists or cartoons here! Each one is completely personalized by you and shows everything you want to do on your honeymoon or destination wedding with stunning photos for each item. Download and Print a "Step by Step" guide to managing your registry and wedding website
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What does TheBigDay honeymoon registry look like?
We pride ourselves on having beautiful pictures and detailed descriptions for every item on TheBigDay honeymoon registry. Your guests deserve to see what they are buying you and this makes the experience for them even more personal! You can view samples by clicking on the honeymoon destinations under "sample registry".
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How will I know how much to ask for?
When you set up your honeymoon registry, we give you a suggested gift amount for each tour or activity per person in that area. However, you are free to ask for whatever you would like. We recommend using varied denominations to accommodate all guests and checking with your travel professional or supplier for exact pricing. All prices vary by location, availability, and are subject to change without notice. You can break down the amounts any way you choose. For example, if an item is going to cost you $200.00, you may ask for "2 gifts of $100.00" or "4 gifts of $50.00," etc.

For Registries with items that are being booked for you or sent directly to you or your hotel, you will find the amount will be preset for you in differing increments.
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Does the wedding registry site help with the honeymoon travel or destination wedding arrangements?
Yes! In fact if you book with one of our travel proffessionals, your registry could be free! (Talk to our agents for details). Our agents can help design the honeymoon trip that is uniquely yours. Many include special VIP amenities and benefits available only when you book with one of our travel professionals. These added touches can make all the difference in your honeymoon experience!

If you decide to book your travel through TheBigDayTravel.com, your registry could be free! Talk to a travel professional for details.

TheBigDayTravel.com
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What if some of my wedding guests aren't that computer friendly?
No problem! Our customer service representatives are always happy to help and will take orders for your wedding registry over the phone. It is part of the outstanding customer service that we offer and part of what makes us the premiere honeymoon registry. Our toll free phone number is found on every page of the honeymoon registry site.
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How much does it cost to use TheBigDay wedding registry and wedding website?
If you book your travel with us your registry fees can all be waived! (Please talk with our agents for details.) We never charge a set up fee, and during the sign up process we are the only honeymoon registry that allows you to choose whether you'd like the service charge to be added or deducted from each gift amount. If a credit card is used to make a purchase, then a standard 3% credit card fee will be charged. (This fee goes directly to Electronic Merchant Systems, not us, and is for secure credit card processing for your guests.) The service fee charged is 7%. The service charge covers your account management, your wedding web page, order processing, gift announcements, etc. This service eliminates other typical registry costs, such as shipping and gift-wrap charges. Announcement, shower games and gift cards are free and can be downloaded at any time. The honeymoon registry saves your guests time and gas with the comfort and convenience of purchasing their gift from their home or office. (They don't even have to buy another card!) Guests from a distance can also give you a contribution towards your honeymoon with ease using their credit card over the internet, which means no shipping or lugging gifts with them to your wedding destination. Also, there is no hassle or embarrassment of returning or exchanging unwanted gifts for you!
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How will I know which items are directly shipped or sent to my hotel/resort/cruise line for me?
All items that are shipped directly to you or to your supplier have a full explanation listed under "notes to couple". As you are building your registry, please read notes specific to that item as you create your list. For more details on the terms of the item, please see the terms and conditions section.
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How do we notify our guests about TheBigDay honeymoon registry and wedding website?
We provide downloadable announcements for you, at no charge, to let your friends and family know about TheBigDay honeymoon registry and wedding website. (Find under the link "Let Everyone Know") Your wedding party and family are great ways to help your guests learn about your registry. We can send out an email announcing your registry to your selected email list. Your Matron of Honor can include an announcement in the Wedding Shower invitations. Make sure your family knows how special this is to you, ask them if they would suggest the honeymoon registry when guests ask what to get you. Get everyone involved and remember that your guests really want to get you something you truly want and will remember forever.

The wedding website we give you is a great way for everyone to keep up to date on all the details about your wedding and lets them feel like they are a part of your special day. You can see a sample by clicking on the examples to the left under "Wedding Websites".
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What if I don't want to use the whole wedding website but I want to put up my photo and a special message on the top of my honeymoon registry?
To post a message and photo on the top of your honeymoon registry, log in and go to "wedding website". You don't have to fill in the whole thing, just load your photos and use the "special message" section only.
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How am I notified of a purchase from my honeymoon gift registry?
You receive an email notice to view your "Gift Announcement" that is filled out by the gift giver. Your guests can also choose to print out this customized gift announcement with a personal message and a photo of what they selected on your honeymoon registry to hand to you. You can log on to your account at anytime and go to "view gifts" to view your gift details, givers and the gift announcements. Guest can also post their gift announcement on your honeymoon registry under the "Well Wishes" section if they choose.
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When will I receive my gifts from my honeymoon registry?
The method used for a gift fund transfer depends on the destination / resort / cruise and the specific gift chosen. Options are:

If you choose to have funds sent directly to you, gifts may be collected at any time, as many times as you'd like as part of our service. Gift funds may be sent either by:

Free ACH bank to bank transfers (US residents only). This is the most efficient and secure method funds go directly into your account.

Having a check mailed to you (regular US post we are not responsible for lost or delayed mail - another reason to "Go Green" with us and use our bank to bank transfer service.)

If you get busy and forget to request your gift money, we will send it 5 days before the honeymoon date and after your honeymoon date.

2. If you chose a hotel partner with the option to "send gift monies to the hotel" your funds will be transferred according to hotel's payment details (for example: funds showing as a room credit, available when you check in).

3. Certain gifts chosen are operated by outside parties and will be organized for you (please see notes on the item when building your registry).

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Will you send the gift money from my honeymoon registry to my travel agent or a travel supplier?
All gift money will be sent direct to you at your contact address or electronically, not to your travel professional or supplier. Remember, you can email us at anytime to collect funds or go to "Request Payment" after you log in.
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Do you book the activities on my honeymoon registry for me?
We can if you would like to book travel with us, or you have the freedom to choose whatever supplier for any gift you receive as we are not booking the item for you just because it is listed on your gift registry. We always suggest asking your travel professional to help you with reservations for your honeymoon vacation or destination wedding. If your supplier requires you to book in a certain manner, you will find those terms under "Note to Couple" as you build your registry as well as receiving an email notification once the item is purchased for you with booking instructions.
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When will my honeymoon registry be active? When will my honeymoon registry close?
Guests can view and give you a gift starting the first day you set up your honeymoon registry. Your honeymoon gift registry will remain active until you would like to delete it. To delete your honeymoon registry, just log in and go to your dashboard and look for the button that says "Delete Registry".
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What if we don't know where we are going but want to use TheBigDay honeymoon registry to start receiving gift money for the honeymoon trip or destination wedding?
If you have not booked your honeymoon trip or destination wedding yet and are not sure where you are going we suggest setting up as "Undecided" or "It's a Surprise!" You can always change this to the specific location for your honeymoon later. You can still list your wishes in a general way while you are planning.
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Can I use TheBigDay honeymoon gift registry if I am not from the US?
Yes, absolutely! All amounts will remain listed in US dollars.
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Can I use this site for my Anniversary or a Vow Renewal?
Yes! We have many couples use this site for their Anniversary or Vow Renewal.
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Can I set this up for a wedding couple as a surprise?
Yes, you can set this up for someone else as a surprise. However, it is very important to notify our office of all the details. Please email specific details of your situation along with your contact information to support@eregistrygifts.com.
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What happens if we decided to change the location of our honeymoon or destination wedding?
No problem, if you have already selected a place for your honeymoon and have to change the location, just log in to your account manager and change your location or information under "Personal Account Information".
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Can I change/add items to my BigDay registry list after I've posted it?
Yes, anytime. You just log in to your account manager and go to "Edit Registry" to add more items.
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What happens if my wedding or honeymoon is cancelled or postponed?
If your wedding or honeymoon is postponed, just log into your account and revise your wedding date. If your wedding is cancelled, we will be more than happy to reverse the charges from each of your guests' purchases at no cost to you. However, if the cash payments for your gifts have already been wired to your bank account or sent to your travel supplier, it is up to you to return any gifts to your friends and family.
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Do you sell my information and my guests information?
Absolutely not! All information is kept confidential. We do not store any credit card information, in fact - our own staff can't see it. Please see our Privacy Policy for more details.
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How do I make changes?
To see how to make changes/work on your registry click here.
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